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ISTQB Foundation Level (CTFL 4.0.1)~5 min read10/26

Review Types & Roles

// informal reviews, walkthroughs, technical reviews, and inspections compared.

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Using the wrong review type wastes time or misses critical defects

Running a full formal inspection on a two-line user story is overkill — it wastes senior team members' time on something a quick peer check could handle. But applying only an informal review to safety-critical avionics requirements is reckless — it lacks the rigour needed to catch life-threatening defects.

CTFL defines four review types with increasing levels of formality. Choosing the right type for the right work product is a core skill for testers.

// example: airbnb — matching review formality to risk

Scenario: Airbnb's engineering team reviews different types of work products with different levels of rigour. Marketing copy update on the homepage → Informal review: a colleague glances at it for obvious errors. New payment processing API design → Technical review: senior engineers examine the design against security and performance requirements. Requirements for the host liability insurance feature → Walkthrough: the author presents the requirements to legal, product, and engineering teams, fielding questions. Safety-critical identity verification algorithm → Formal inspection: defined roles (moderator, reviewers, scribe), checklists, entry/exit criteria, formal defect logging. Why it matters: Each review type was chosen to match the risk and complexity of the work product. Using a formal inspection on marketing copy would be wasteful. Using an informal review on the insurance requirements could expose users to legal liability.

Review Types — CTFL 4.0.1

Informal Review

No defined process. Ad-hoc peer check. The author asks a colleague to look at the work. No formal documentation of findings. Quick and flexible. Good for early drafts and low-risk artefacts.

Walkthrough

The author leads the review. Author presents the work product step by step. Participants ask questions and raise issues. Objectives include learning, gaining consensus, and finding defects. May be informal with a meeting agenda and notes.

Technical Review

A documented, defined review process. A trained moderator may lead (but not necessarily the author). Focus is on technical correctness, design quality, and standard compliance. Findings are formally logged. Defect reports are produced.

Inspection

The most formal review type. Defined roles: author, moderator (facilitates, not the author), reviewers, scribe (logs defects). Formal entry and exit criteria. Follows a structured process: planning → kick-off → individual preparation → review meeting → rework → follow-up. Metrics are collected. Used for high-risk, safety-critical, or contractually required artefacts.

Key Roles in Reviews

  • Author — created the work product; performs rework after review
  • Moderator — facilitates the review process; not the author in formal reviews
  • Reviewer — examines the work product and identifies issues
  • Scribe (Recorder) — documents defects and decisions during the review meeting
  • Manager — responsible for review planning and resourcing

// tip: Exam Tip: Inspections are the MOST formal review type. They have defined roles including a moderator who is NOT the author, a scribe who logs defects, formal entry/exit criteria, and follow-up verification of rework. If a question describes "defined roles, checklists, and formal documentation," the answer is inspection.

Generic Review Process — Step by Step

Formal reviews (technical reviews and inspections) follow a defined process:

StepActivityWhoOutput
1. PlanningDefine scope, objectives, participants, schedule, entry criteriaManager / ModeratorReview plan
2. Kick-offDistribute work product and checklists; explain objectives and processModeratorBriefed review team
3. Individual PreparationEach reviewer examines the work product independently and notes potential defectsReviewersIndividual defect lists
4. Review MeetingDiscuss findings, classify defects, make decisions (accept, reject, rework)All participantsDefect log, decisions
5. ReworkAuthor corrects defects based on meeting decisionsAuthorUpdated work product
6. Follow-upModerator verifies rework is complete and exit criteria are metModeratorCompleted review record

Formality

High

Led by

Trained moderator (NOT author)

Preparation

Required (individual prep phase)

Defect logging

Formal defect log with metrics

Entry/exit criteria

Formally defined and verified

Best for

Safety-critical, regulated, high-risk artefacts

// Review process steps

1

Planning: scope, participants, schedule

2

Kick-off: distribute materials, explain process

3

Individual preparation: reviewers examine independently

4

Review meeting: discuss, classify, decide

5

Rework: author fixes defects

6

Follow-up: moderator verifies completion

// Key roles in inspections

Author

Created work product; performs rework

Moderator

Facilitates review; NOT the author in formal reviews

Reviewer

Examines work product; identifies issues

Scribe

Documents defects and decisions during meeting

Manager

Plans and resources the review

// Exam trap

Inspections require a moderator who is NOT the author. If a question describes "defined roles, checklists, formal entry/exit", the answer is inspection.

Review Types Compared

CharacteristicInformalWalkthroughTechnical ReviewInspection
FormalityNoneLowMediumHigh
Led byAuthor (optional)AuthorTrained moderatorTrained moderator (not author)
PreparationNone requiredOptionalRequiredRequired (individual prep phase)
Defect loggingInformal notesNotes/minutesFormal defect listFormal defect log with metrics
Entry/exit criteriaNoneNoneDefinedFormally defined and verified
Best forEarly drafts, low-riskRequirements, learningDesigns, architectureSafety-critical, regulated artefacts

// warning: Exam Trap: "The author always leads the review." This is only true for walkthroughs. In technical reviews and inspections, a trained moderator leads the review — specifically to reduce author bias. The author participates but does not facilitate. The exam will test this distinction.

Exam Practice Questions

// ctfl 4.0.1 style — select an answer to reveal explanation

4Q
Q1.A review is being conducted with defined roles including a moderator who is not the author, a scribe, and formal entry/exit criteria. Which review type is this?
Q2.Which review type is led by the author of the work product?
Q3.Which role in a formal review is responsible for documenting defects found during the review meeting?
Q4.What is the PRIMARY objective of the individual preparation phase in a formal review?
// end